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Updating Your Payment Method

Dave J.ยทMay 12, 2026

Keep your payment information current to avoid subscription interruptions. MailBeast supports credit cards, debit cards, PayPal, Apple Pay, Google Pay, and other popular payment methods.


How to Update Your Payment Method

  1. Go to Settings > Billing tab.

  2. Find the Payment Method section on the left side.

  3. Click Update Payment Method.

    Billing tab showing Payment Method section with Update Payment Method button
  4. A secure payment form opens. Enter your new payment details:

    • Credit/Debit card - Card number, expiration date, CVC

    • Apple Pay / Google Pay - Authenticate via your device

  5. Confirm the update.

Your new payment method is saved and will be used for all future charges, including subscription renewals and add-on purchases.


Supported Payment Methods

Method

Details

Credit/Debit Cards

Visa, Mastercard, Amex, Discover, JCB, UnionPay, Cartes Bancaires, Interac

Apple Pay

Available on supported devices and browsers

Google Pay

Available on supported devices and browsers

Amazon Pay

Pay with your Amazon account

Cash App Pay

Available in the US

Klarna / Afterpay

Buy now, pay later options where available

iDEAL

Available for Dutch bank accounts

Bancontact

Available for Belgian bank accounts

Wire Transfer

Available for Enterprise plans


Payments Processing

All payments are processed by our billing partner Dodo Payments. The available payment methods are automatically presented to you based on your location, currency, and device. No additional setup is needed on your side - just pick the option that works best for you.


When Is My Card Charged?

  • Subscription renewal - Automatically at the start of each billing period (monthly or annually).

  • Plan upgrades - Immediately when you confirm the upgrade (prorated amount).

  • Add-on purchases - Immediately when you complete the purchase.


Failed Payment & Grace Period

If a renewal payment fails, your limits might get restricted after a short grace period. Here is how it will work:

  1. MailBeast retries the charge and sends you an email notification.

  2. Your subscription moves to an On Hold status during a grace period.

  3. You will see a last payment error message on the Billing tab explaining why the charge failed.

  4. Update your payment method to resolve the issue.

If the payment is not resolved on time, your subscription may be canceled after the grace period ends.


Troubleshooting

My card was declined

Common reasons:

  • Insufficient funds - Check your account balance.

  • Card expired - Update to a card with a valid expiration date.

  • Bank security block - Some banks block international or recurring transactions. Contact your bank to authorize the charge.

  • Incorrect details - Double-check the card number, expiration date, and CVC.


Related Articles

  • Billing & Usage Overview

  • Upgrading or Downgrading Your Plan

  • Invoices & Billing Details

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